Distance Sales Agreement

SELLER:

• Trade name: Gurme Kebab Restaurant
• Address: Göreme, Nevşehir, Türkiye
• Phone: +90 537 770 00 50
• Email: info@gurmekebab.com

BUYER: The customer who places an order / makes a reservation through our website.

The subject of this agreement is to regulate the rights and obligations of the parties, in accordance with Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the product/service with the characteristics specified in the agreement, which the Buyer orders/reserves electronically through the Seller's website gurmekebab.com.

The type, quantity, brand/model, sale price, payment method, recipient, and delivery address of the product/service are specified in the order summary. The total amount including all taxes is clearly shown to the Buyer.

• The Buyer acknowledges having read and understood all preliminary information regarding the essential characteristics, sale price, and payment method of the product/service subject to the agreement, as well as its delivery.
• The service subject to the agreement is provided to the Buyer within the legal period and as specified in the order.
• The Seller is responsible for the quality and features of the service subject to the agreement.
• The Buyer declares that the payment information is accurate; otherwise, any resulting damages shall be borne by the Buyer.

The Buyer has the right to withdraw from the contract delivered to them before the service is provided, within 14 days, without giving any reason and without paying any penalty.

Cases in which the right of withdrawal cannot be exercised: The right of withdrawal cannot be exercised for restaurant reservations, food and beverages consumed immediately, special orders prepared at the customer's request, and accommodation/dining services that must be performed on a specific date (Law No. 6502, Art. 15).

• Payment is made by the method selected in the order (credit card, bank transfer, etc.).
• After the order is confirmed, the prepared product is delivered to the Buyer at the specified address or at the restaurant.
• In the event of a delay due to force majeure or extraordinary circumstances, the Buyer will be informed.

In the application of this agreement, the Consumer Arbitration Committees and Consumer Courts of the place where the Buyer purchased the goods or services or where the Buyer resides are authorized, up to the value announced by the Ministry of Industry and Trade.

By confirming the order/reservation, the Buyer is deemed to have read and accepted this agreement. The agreement enters into force on the date of confirmation.